It occurs to me that performance support, or what is really electronic performance support, is applicable for skills that are not frequently exercised by a person. Another way of referring to this is just-in-time learning.
I am an instructional designer who has been plying this trade since 1991. I began by creating traditional classroom training materials for corporations, and since 2000 I have been involved with designing elearning programs. Comments posted here are purely my own and do not reflect those of past, present, or future employers.
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