These questions remain:
Do the once finite lines of the corporate firewall between work and personal start to fade? Who is really an official spokesperson? Is there an unofficial spokesperson? As Generation Y moves into the workforce, how will their communication habits change? How about ours? (I work with several talented ones) Will Generation Y, who is accustomed to Facebook Applications, Google Docs, Rich internet application interfaces, and advanced web technology (all public) be shocked to find out how bad your enterprise software is? How will companies adapt and changes their corporate policies to meet this change?
These are questions that need to be considered as well by learning professionals who still think that Level 1 elearning is an appropriate means to "train" their staff. This was touched upon in the comments section of the post:
Elliott Ng June 22nd, 2008 6:48 am
The questions this raise for me are:
1. What can we Gen X and older learn from Gen Y and Millennials? In terms of social media?
2. What assumptions do we have about Gen Y and Millennials that are wrong but we don’t know it?
3. What do we have to teach in order to get the most out of our Gen Y and Millennial people?
jeremiah_owyang June 22nd, 2008 6:55 am
What I’ve learned about Generation Y is that because they are digital natives, they know how to learn. They can figure it out on their own, you just need to provide them direction and let them bump into a few walls to get experience.
Jeremiah's comment that company's need to "let them bump into a few walls to get experience" leads me to wonder whether they will be permitted that leeway during these tough economic times.